We DO NOT accept projects that have tight deadlines. You can find rough estimate of production time below, but making ceramics is an unpredictable process. The pieces could crack during the drying phase, crack, shatter, wrap or accidentally melt onto the kiln shelves during the 2 firings, in which case we will have to discard those pieces and re-make the pots from scratch. But in the lucky cases where we do manage to finish before our own estimated deadline, we will ship your order out asap.
Please understand that we're makers with our own unique creative vision. So we will NOT accept orders that involves copying other artists' designs, or projects that do not fit within our own philosophy and aesthetic.
For wholesale orders, we're happy to make small changes in terms of finish, shape and size to our existing products to fit your need.
10 wares .......... 15% off retail
15 wares .......... 20% off retail
20+ wares ....... 25% off retail
*minimum of 10 per items.
30 items limit on all order.
Teapots and Ring Vases has a 10 items limit
A minimum of 10 of the same item must be purchased to be considered wholesale.
Wholesale is available for most items, larger pieces are accommodated at smaller quantities due the low success rate on complex items such as teapots and ring vases.
Wholesale timelines vary depending on the level of difficulty of the specific item in your order
All wholesale orders are final sale. No refund or exchange. However, if your order arrived damaged due to mistake on our end, please contact us.
We will do our best to properly pack and protect your order. However all cross-boarder orders are subject to random custom inspection. We will not be held responsible for any breakage caused by unpacking and improper repackaging of the order mid-transit.
PRODUCTION TIME ESTIMATE
UNGLAZED WARES, JEWELLERY PIECES ..... 5 weeks production time
MUGS, CUPS, SMALL PLATES/ BOWLS/VASES ..... 6 weeks production time
LARGE BOWLS, RING VASES ..... 12 weeks production time
TEAPOTS ..... 14-16 weeks production time
Shipping price will be calculated base on the weight and size of your order.
Items will be shipped through CHIT CHAT. Please let us know if you have preferred shipping method/carrier.
Please feel free to contact us if you have any question or concern.